Commitment to Service
Commitment to Service
Petrospect is one of the few regional independent inspection companies still operating successfully in an industry that has become dominated by large, multinational corporations. Our success stems in part from our size, which allows us to focus on, and remain responsive to, our clients’ needs. That focus combined with personalized service, local expertise and experience give us a unique advantage in the Hawaii market.
Our commitment to providing consistent, high quality, professional services is achieved by ensuring that the following standards are met for every job:
MANAGEMENT
Every assignment is managed and overseen by Operations Management personnel. From the Assurance Review of client requirements to the Technical Analysis of the field report and everything in between, each job is managed to ensure quality and compliance.
QUALIFIED PERSONNEL
Our Inspector Training Program is one of the most comprehensive in the industry. All inspectors, except those in training, are IFIA Certified. Only those personnel that are fully trained and qualified for the specific type of work to be performed are utilized.
COMMUNICATIONS
Effective communications are essential to ensuring that the client’s needs are met and that jobs are executed properly. Timely, responsive and effective communication is one of the hallmarks of our organization.
ATTENTION TO DETAIL
Whether it is conducting a Loss Control investigation, surveying and sampling for an off-specification Bunker claim or just reconciling a routine cargo discharge, “the devil is in the details”. Paying attention to those details is what we do best.